Terms
&
Conditions
1
Fees
Once spaces are booked the total amount of the class or activity is payable in full at time of booking or within three days. Your booking will only be confirmed once funds have been fully received. If payment is not received within this time, the places will be released for others to book. Payment is acceptable via electronic transfer or in cash. Once your session is booked and paid for, you hereby agree to have read, understood
and be bound by our terms and conditions.
2
Vouchers
Vouchers are available on request starting in value from £20 and can be used towards a pottery experience or workshop. All vouchers must be paid for in full at time of purchase. A booking against the voucher must be made within 12 months of the date of issue. As long as the booking is made within the year, the session can be set beyond it. No refunds are available on expired vouchers.
3
Cancellation Policy
Please get in touch as soon as you can if you need to cancel so that places can be released for others. Full refund with 14 days or more (£5 charge for admin). 60% less than 14 days notice (£5 charge for admin). Three days or less notice, or non-attendance, no refund. Should The Bizzy Potter need to cancel your booking, as much notice as possible will be given. The booking can be transferred to another event or session / a full refund can be issued.
4
Availability
Classes are small and limited to six people. To avoid disappointment, please book and pay early. All those attending the studio must have a place booked.
5
Disclaimer
In ceramics things can go wrong. It is accepted that there are times when nothing can be done as it is out of our control. All efforts will be made to ensure the safety of individuals attending classes but students agree to assume liability for injury resulting from their misuse of materials or equipment or not following instructions or guidance provided while on the premises.
6
Firing In The Kiln
You’re here to have fun. Unfortunately, things become less predictable once your pieces are placed in the kiln for bisque or glaze firing. The science isn’t exact and the results are not always what you expect or hoped for. We do our very best to make sure that things come out the way you want them to but you accept this won’t always be within our control. There are a number of things that can occur including but not limited to cracking, breaking, glazes issues causing imperfections. In the unlikely event these things do happen, The Bizzy Potter accepts no responsibility or liability for claims in relation to ‘emotional distress’ or ‘trauma’.
7
Collections
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You will be notified when your items are ready for collection (bisqueware up to four weeks depending on the drying time required and glazed items, one to two weeks).
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If your items are for something specific which is time/date dependent, please allow for this in your planning.
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Storage space in the studio is limited so the finished items will be kept for four weeks from the date we notify you. If pieces remain uncollected after that time or you don’t get in touch, we reserve the right to dispose of those pieces as we see fit.
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The Bizzy Potter is not responsible for the handling of pieces once they have been collected or how they are used once taken away. If misused, the fragile nature of pottery can cause damage.
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The Bizzy Potter reserves the right to amend our terms and conditions from time to time. The Bizzy Potter reserve the right to use photographs of your work for our marketing, website and social media. Except where stated to the contrary, the text, photographs, graphics and information contained in the website is the copyright of The Bizzy Potter.